UX/UI Consultant (salesforce cloud)

Nr Consulting - Boston, MA

Full-time - Mid Level

Boston, MA

Administrative and Support Services

About the position

The UX/UI Consultant (Salesforce Cloud) role involves collaborating with various teams to create user-centered designs for web and mobile applications. The consultant will serve as a bridge between design, product, engineering, and marketing teams, ensuring that the product vision is effectively communicated and implemented. This position requires a strong focus on accessibility and inclusivity in design, as well as mentoring new design staff and promoting best practices in interface design.

Responsibilities

• Communicate clear and compelling ideas to key stakeholders using documentation, reviews, and presentations.
• Serve as a bridge connecting design, product, engineering, and marketing teams.
• Work closely with product owners, engineers, and user research to create a vision for the product area.
• Oversee multiple web and mobile application features, interfaces, and experiences.
• Create designs that adhere to and extend the existing style guide.
• Generate detailed final design specs that inspire accurate developer builds.
• Work with developers and quality experts to deliver a polished final product.
• Promote and educate others on new interface guidelines and design patterns.
• Mentor new design staff.
• Set the vision for a product's creative identity and guide the team through its implementation.
• Create inclusive designs for all users and advocate for accessibility.

Requirements

• Salesforce experience cloud.
• Bachelor's or Master's degree in Human-Computer Interaction (HCI), Interaction Design, User Experience Design, or a related field.
• Proven experience as a UX designer with a strong portfolio showcasing design work for web and/or mobile applications, ideally within enterprise software or SaaS products.
• 10+ years of experience in UX design, preferably in a lead role.
• Deep understanding of user-centered design methods and standard processes.
• Ability to thrive in a fast-paced, collaborative, agile environment while producing great design work on tight deadlines.
• Strong communication and active listening skills, with an ability to build and develop close, trusting relationships.
• Experience using multiple approaches, including analytics and user research, to drive decisions and develop product iterations.
• Expert knowledge of current design tools such as Figma.

Nice-to-haves

• Experience developing software that is global in reach and designed for users of multiple languages and abilities.
• Experience designing and thinking in design systems, not just single-purpose apps.

Benefits

• Flexible work location (Boston, New York City, or Atlanta).
• Possibility of contract extension beyond 6 months.