UX/UI Designer 1 (UX Analyst)

About the position

The Mobile UX team seeks a highly motivated UX analyst with strong project management skills. The candidate should possess comprehensive knowledge of the design cycle from research, and requirements gathering, to design iteration, validation, and QA. In the role, the candidate will own the UX design aspect of a product's development process. They will review and analyze the latest client's UX, deliver UX feedback with alternative designs to clients designers, and lead communications with carriers in the States as well as client teams based in South Korea. In addition, they will be responsible for tracking, managing, and resolving any UX-related issues raised during the lifecycle of the product. The candidate should possess an eye for good UX design with an ability to spot issues and generate ideas for improvement. The candidate will maintain quality from a project execution perspective, with the ability to identify risks and provide tactical support wherever appropriate. They will need to be aware of a project's schedule well-being and risks at all times, be able to manage meetings and anticipate roadblocks, and to update all stakeholders with a project's status.

Responsibilities

• Communicate device UX with carriers, gather feedback, and work closely with designers in S. Korea to enhance client device experience.
• Review and analyze UX in the early phases of development and deliver feedback with design alternatives.
• Communicate and cooperate with counterparts of internal teams such as product design, research, engineering, and marketing.
• Ensure that the UI development results meet market (consumer) demand, technical specifications, and carrier requirements.
• Conduct design research and propose new concepts with mockups.
• Conduct group usability studies and document results and analysis of the studies.
• Analyze UX of competing mobile devices as well as market trends in mobile UX.

Requirements

• 3+ years of industry experience in collaborative work required. Or 1+ years with a master's degree required.
• Excellent verbal and written communication and presentation skills.
• Comfortable with ambiguity and strong ownership.
• Candid, respectful debates.
• Deep knowledge of application architecture basic concepts, software design process, and UI/UX design deliverables.
• Working knowledge of usability testing.
• Strong time and project management skills under tight deadlines managing multiple projects at the same time.
• Experience working with cross-functional project teams reporting to multiple stakeholders.
• Experience in designing Mobile applications and involvement from research to delivering design artifacts.
• Design and research experience is required.

Nice-to-haves

• Master's degree preferred in Human factors, Human-computer interactions, Interaction Design, Usability Engineering, Computer Science, Psychology, and Information Technology.
• Knowledge/experience in working with design and communication tools: Adobe, Sketch, or other prototyping tools.
• Skilled in Microsoft Office (PowerPoint, Excel, Word).

Benefits

• $35/hr. to $37/hr. on W2
• Fully onsite