UX/UI Designer

Mainz Brady Group - Portland, OR

Full-time - Senior

Hybrid - Portland, OR

Administrative and Support Services

About the position

Our software client is seeking a talented UX/UI Designer to join their team as a Senior Designer. In this role, you will collaborate with various teams to reimagine the way customers onboard, manage, and extend their accounts. This position is crucial in enhancing the user experience and ensuring that the design solutions are not only visually appealing but also functional and user-friendly. You will be responsible for creating intuitive interfaces that facilitate seamless interactions for users across different platforms. As a Senior Designer, you will leverage your extensive experience in user experience design to visualize design solutions using a variety of tools and formats. Your ability to distill complex ideas into simple, understandable formats will be essential in communicating design concepts to stakeholders. You will work in a fast-paced, agile development environment, where your knowledge of centralized design systems will help maintain consistency across the user interface. Your expertise in self-service customer journeys, particularly within subscription models, will guide your design decisions. You will also focus on designing admin functionalities, such as order, subscription, and user management, ensuring that these features are user-friendly and efficient. The role requires a strong understanding of both desktop and mobile design, as well as proficiency in design tools like Sketch, Figma, Adobe Creative Suite, and InVision. Additionally, your experience with data and analytics will inform your design choices, allowing you to create solutions that meet user needs effectively.

Responsibilities

• Collaborate with teams to reimagine customer onboarding and account management processes.
• Visualize design solutions using various tools and formats at different fidelity levels.
• Create intuitive interfaces for both desktop and mobile platforms.
• Design admin functionalities such as order, subscription, and user management.
• Utilize a centralized design system to maintain consistency across designs.
• Incorporate data and analytics to inform design decisions.

Requirements

• 5+ years of related professional user experience design experience.
• Excellent communication skills to distill complex ideas into simple formats.
• Ability to visualize design solutions using a range of tools and formats.
• Experience designing for both desktop and mobile platforms.
• Degree in Human-computer interaction (HCI), interaction design, or equivalent experience.
• Experience working in an agile and fast-moving development environment.
• Knowledge of how to effectively utilize a centralized design system.
• Robust knowledge of self-service customer journeys, specifically within subscription models.
• Experience in designing admin functionality, such as order, subscription, and user management.
• Knowledge of design tools such as Sketch, Figma, Adobe Creative Suite, and InVision.
• Experience with data and analytics to inform design decisions.