UX/UI Designer

SilverSearch - Hackensack, NJ

Full-time

Hackensack, NJ

Administrative and Support Services

About the position

The UI/UX Design Consultant will focus on enhancing the user experience across the client's public website, member areas, and payment processes. This role is tailored for a consultant with a strong design sense and usability expertise, particularly in B2B or e-commerce environments.

Responsibilities

• Conduct a comprehensive review of the public website, including the member areas and direct payment sections.
• Identify areas that cause user confusion and analyze issues that negatively impact the user journey.
• Make strategic, well-documented suggestions for improvements, identifying any design or usability shortcomings.
• Highlight specific areas that require immediate attention to streamline development focus, ensuring changes enhance ease of use.
• Evaluate automated emails and interactive processes, such as registration, to ensure a seamless user experience.

Requirements

• Proven experience in UI/UX design, particularly for B2B or e-commerce websites.
• Strong analytical skills to assess user experience and identify pain points.
• Ability to provide clear and actionable recommendations for design improvements.
• Experience with user-interactive processes and automated communications.