YouTube - San Bruno, CA

posted about 2 months ago

Full-time - Mid Level
San Bruno, CA
Broadcasting and Content Providers

About the position

As a UX Writer and Content Designer at YouTube, you will play a crucial role in shaping product experiences by creating meaningful and useful text that assists users in completing their tasks. Your primary responsibility will be to advocate for Google design, ensuring that the content you create enhances the overall user experience across various platforms and touchpoints. You will collaborate with a diverse team of UX professionals, including researchers, product managers, engineers, and marketing personnel, to establish a cohesive language and unified voice for YouTube's products. Your work will involve using empathy, logic, and data to inform your content choices, ensuring that the right words, along with complementary data and images, are used to create intuitive and delightful product experiences. In this role, you will also act as a content strategist, defining the product vision and narratives while managing complex, cross-functional projects. You will be responsible for driving guidelines and best practices, mentoring junior writers, and providing support to your peers. Your portfolio will showcase your ability to simplify and beautify user experiences, demonstrating your talent for creating content that resonates with users. You will be expected to document your strategies with clear guidelines and establish best practices and principles for content strategy. YouTube/Video Global Solutions serves as the bridge between Google video products and sales, with a mission to fuel innovation that keeps YouTube and Video free and accessible worldwide. By translating global market needs into meaningful product solutions, you will help drive business results for content partners and customers. The position offers a competitive salary range of $111,000 to $163,000, along with bonuses, equity, and benefits, reflecting the value of your skills and experience in this dynamic environment.

Responsibilities

  • Use writing and content design skills to create UI text that facilitates user navigation, onboarding, promos, error messages, instructional materials, and other components of the end-to-end user experience.
  • Drive vision for product language and content across a product or subject-matter domain, ensuring cohesive product narratives.
  • Document strategies with guidelines, and establish best practices and strategy principles.
  • Manage projects from needs assessment to implementation; identify opportunities, establish priorities, secure resources, and manage stakeholders.
  • Collaborate with designers, researchers, legal, marketing, product managers, and engineers; influence and adapt to stakeholders and their feedback.
  • Provide leadership, direction, and mentorship to junior UX writers and educate cross-functional partners on the role of UX writing and content strategy throughout the product development process.

Requirements

  • Bachelor's degree in English, Journalism, Communication, Literature, Business, Marketing, or a related field, or equivalent practical experience.
  • 4 years of experience in writing, editorial, marketing, UX writing, content design, or related fields, with a focus on leading content strategy projects.
  • Experience in UX-focused product writing and shaping content for multi-disciplinary projects.
  • A portfolio, website, or any other relevant link to your work must be included in your resume.

Nice-to-haves

  • 3 years of experience interacting with executive leadership.
  • 2 years of writing, editorial, marketing, or UX writing experience in an agency setting.
  • 2 years of experience working in a complex, cross-functional technology organization.
  • Experience developing information architecture for complex documentation sets or product suites, including localization and accessibility best practices.
  • Knowledge of online technology and related products, including web and mobile UI and tools.
  • Familiarity with user experience research principles and practices and how to use data to provide informed user insights.

Benefits

  • Competitive salary range of $111,000 - $163,000
  • Bonus opportunities
  • Equity options
  • Comprehensive benefits package
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