UX Writer & Content Designer

$152,755 - $169,728/Yr

Aquent

Full-time - Senior

Administrative and Support Services

About the position

The UX Writer & Content Designer role at Aquent involves collaborating with multi-disciplinary teams to create intuitive product experiences through effective and clear language. The position focuses on understanding user needs and simplifying complex systems to enhance user experiences across various platforms. The UX team plays a crucial role in gathering insights and informing design, ensuring that the products deliver value to both users and the client's businesses.

Responsibilities

• Design intuitive product experiences through clear language that helps users accomplish their goals.
• Support the team in defining product vision and narratives across multiple platforms and touch points.
• Use skills in simplifying and improving user experiences, understanding how work relates to the roadmap and vision, to create a cohesive experience.
• Apply established style guidelines and UX content best practices on complex products and tools.
• Support senior key decision makers by contributing to studies, workshops, and reviews that drive the product work.

Requirements

• Bachelor's degree in English, Journalism, Communication, Literature, Business, Marketing, or a related field, or equivalent practical experience.
• 7 years of experience in writing, editorial, marketing, UX writing, content design, or related fields, as well as leading content strategy projects.
• Experience in UX-focused product writing and shaping content for multi-disciplinary projects.
• Portfolio demonstrating UX writing excellence, tone and voice, writing guidelines, and other standards.
• Experience in user-focused writing and a passion for deeply understanding and simplifying complex systems and concepts.
• Strategic thinker, capable of proactively solving problems to unblock work.
• Strong record of independence and success in UX writing, including skills like establishing frameworks, content patterns, and voice and tone.
• Strong record of balancing forward-thinking strategic work and landing tactical work for quick impact.
• Ability to lead, collaborate and influence (with and without formal authority).
• Experience working on complex projects with tight timelines and/or a large set of collaborators.

Nice-to-haves

• Experience in product management and leadership roles.
• Familiarity with content strategy and marketing principles.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Retirement plan
• Paid sick time