Marriott International - Hilton Head Island, SC

posted 7 days ago

Full-time - Entry Level
Hilton Head Island, SC
Accommodation

About the position

The Vacation Sales Coordinator (Marketing) at Marriott Vacations Worldwide plays a crucial role in enhancing guest experiences by providing exceptional customer service and facilitating sales presentations. This position is designed for individuals who are motivated and enjoy engaging with guests, ensuring they have memorable vacation experiences while meeting sales goals.

Responsibilities

  • Engage with hotel guests at desk locations and provide elevated customer service.
  • Schedule sales presentations and manage customer expectations.
  • Provide the highest level of service to exceed budgeted sales presentations and volume production goals.
  • Ensure that all guests who attend a sales presentation meet eligibility requirements and are open to learning more about Marriott Vacation Club products and services.
  • Use persuasive techniques that maximize revenue while maintaining existing guest loyalty to Marriott.
  • Welcome and greet guests; anticipate and address their needs.
  • Interact with colleagues and guests professionally and promptly.
  • Contribute to team goals.
  • Always follow company policies and safety procedures.

Requirements

  • Sales or customer service experience is required.
  • Ability to work a flexible schedule, including weekends and holidays.
  • Concierge and/or sales experience is preferred.
  • Position may require background and drug screening in accordance with company policy.

Nice-to-haves

  • Experience in the hospitality industry.
  • Knowledge of Marriott Vacation Club products and services.

Benefits

  • Uncapped earning potential (wages, monthly incentives, annual bonuses, contests)
  • Medical/Dental/Vision/401K opportunities
  • Travel discounts
  • Credit Union Membership
  • Tuition Reimbursement
  • Professional Counseling & Family Support
  • Growth and Development Opportunities
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