Marriott International - New York, NY

posted 6 days ago

Full-time - Entry Level
New York, NY
Accommodation

About the position

The Vacation Sales Coordinator at Marriott Vacations Worldwide is responsible for engaging with hotel guests, providing exceptional customer service, and scheduling sales presentations. This role aims to create memorable vacation experiences while meeting sales goals and maintaining guest loyalty. The position offers uncapped earning potential and various benefits, making it an attractive opportunity for motivated individuals with a background in sales or customer service.

Responsibilities

  • Engage with hotel guests at desk locations and provide elevated customer service.
  • Schedule sales presentations and manage customer expectations.
  • Provide the highest level of service to exceed budgeted sales presentations and volume production goals.
  • Ensure that all guests attending a sales presentation meet eligibility requirements and are open to learning more about Marriott Vacation Club products and services.
  • Use persuasive techniques to maximize revenue while maintaining existing guest loyalty to Marriott.
  • Welcome and greet guests; anticipate and address their needs.
  • Interact with colleagues and guests professionally and promptly.
  • Contribute to team goals.
  • Always follow company policies and safety procedures.

Requirements

  • Must have worked in the timeshare industry for at least one year.
  • Sales or customer service experience is required.
  • Ability to work a flexible schedule, including weekends and holidays.

Nice-to-haves

  • Concierge and/or sales experience preferred.

Benefits

  • Uncapped earning potential (wages, monthly incentives, annual bonuses, contests)
  • Medical/Dental/Vision/401K opportunities
  • Travel discounts
  • Credit Union Membership
  • Tuition Reimbursement
  • Professional Counseling & Family Support
  • Growth and Development Opportunities
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