Marriott International - New York, NY

posted 4 months ago

Full-time
New York, NY
Accommodation

About the position

As a Vacation Sales Coordinator at Marriott Vacations Worldwide, you will play a crucial role in creating memorable vacation experiences for our guests. This position is designed for individuals who are passionate about customer service and have a knack for sales. You will be working in a dynamic environment where your primary responsibility will be to engage with hotel guests at lobby desk locations, providing them with elevated customer service and promoting the Marriott Vacation Club Destinations Program. Your efforts will directly contribute to the success of our sales and marketing team, which is recognized as one of the best in the industry. In this role, you will be responsible for scheduling sales presentations and managing customer expectations. You will ensure that all guests who attend a sales presentation meet eligibility requirements and are genuinely interested in learning more about our products and services. Your ability to provide the highest level of service will be essential in exceeding budgeted sales presentations and volume production goals. This position offers a unique opportunity to work closely with guests, helping them understand the benefits of vacation ownership and guiding them through the sales process. Marriott Vacations Worldwide is committed to fostering a positive work environment that encourages growth and development. As part of our team, you will have access to various resources and opportunities to enhance your skills and advance your career. With a focus on teamwork and collaboration, you will be surrounded by motivated individuals who share your passion for delivering exceptional customer experiences.

Responsibilities

  • Engage with hotel guests at lobby desk locations and provide elevated customer service.
  • Schedule sales presentations and manage customer expectations.
  • Provide the highest level of service to exceed budgeted sales presentations and volume production goals.
  • Ensure that all guests who attend a sales presentation meet eligibility requirements and are open to learning more about Marriott Vacation Club products and services.

Requirements

  • Bold persuasion skills
  • Computer skills
  • Ability to stand, sit, and walk for extended periods of time
  • Flexible schedule including weekends and holidays
  • Excellent communication skills and/or interpersonal skills interacting with guests
  • Service focused
  • Detail oriented with process and follow-up
  • Financially motivated
  • Concierge and/or sales experience preferred

Benefits

  • Hotel and resort discounts
  • Immediate 401(k) company match up to 6%
  • Uncapped earning potential (wages, monthly incentives, annual bonuses, contests)
  • Positive work environment
  • Growth and development opportunities
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