Marriott International - New York, NY

posted 14 days ago

Full-time - Entry Level
New York, NY
Accommodation

About the position

The position at Marriott Vacations Worldwide involves engaging with hotel guests to promote the Marriott Vacation Club Destinations Program. The role focuses on delivering exceptional customer service while scheduling sales presentations and managing customer expectations. The ideal candidate will be financially motivated and possess strong interpersonal skills to help guests realize their vacation dreams.

Responsibilities

  • Engage with hotel guests at lobby desk locations and provide elevated customer service.
  • Schedule sales presentations and manage customer expectations.
  • Provide the highest level of service to exceed budgeted sales presentations and volume production goals.
  • Ensure that all guests who attend a sales presentation meet eligibility requirements and are open to learning more about Marriott Vacation Club products and services.

Requirements

  • Bold persuasion skills
  • Computer skills
  • Ability to stand, sit, and walk for extended periods of time
  • Flexible schedule including weekends and holidays
  • Excellent phone communication skills and/or interpersonal skills interacting with guests
  • Service focused
  • Detail oriented with process and follow-up
  • Financially motivated

Nice-to-haves

  • Concierge and/or sales experience preferred

Benefits

  • Hotel and resort discounts
  • Immediate 401(k) company match up to 6%
  • Uncapped earning potential (wages, monthly incentives, annual bonuses, contests)
  • Positive work environment
  • Growth and development opportunities
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