Valet/Driver CDL Driver

Hilton - Houston, TX

Full-time

Houston, TX

Accommodation

About the position

The position is responsible for providing exceptional guest service functions at the hotel, including driving courtesy vehicles, maintaining the bell station, and assisting guests with their luggage. The role requires a professional demeanor and the ability to handle various tasks related to guest services, ensuring a welcoming and safe environment for all guests.

Responsibilities

• Drive guests between the airport and hotel as well as the local area.
• Obey all traffic rules and speed limits for safe, accident-free trips.
• Open and close vehicle doors for guests.
• Check guest luggage for both day and overnight visits.
• Assist guests with storing and retrieving their luggage from their vehicle.
• Utilize bell carts to transfer luggage and packages to and from rooms, vehicles, and/or loading areas.
• Run hotel errands as instructed by management.
• Maintain and clean the designated lobby station and baggage room.
• Ensure that the lobby area and front exterior/interior of the hotel are neat and clean at all times.
• Stand by ready to assist guests, greeting and welcoming them to the hotel.
• Assist in providing travel directions and recommendations for local attractions and services.
• Answer phones to assist PBX/guest calls.
• Restock supplies at the front desk and business center.
• Clean and inspect hotel vehicles, maintaining vehicle cleanliness and reporting any issues.
• Complete vehicle mileage reports and report emergencies or safety hazards to management.
• Maintain a neat, clean, and well-groomed appearance according to company standards.
• Adhere to hotel taxi stand requirements and agreements.
• Assist other front desk personnel as needed.

Requirements

• Valid Class B license is required.
• Professional and positive attitude when communicating with guests and team members.
• Knowledge of the hotel and the city.
• Ability to understand and obey all traffic rules and regulations.
• Ability to operate a computer, printer, copier, and telephone.
• Ability to work in a fast-paced environment while remaining flexible and efficient.

Benefits

• 401(k)
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Room Discounts
• Employee Food and Beverage Discounts