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Signature Parking - Walnut Creek, CA

posted about 2 months ago

Full-time - Entry Level
Onsite - Walnut Creek, CA
Specialty Trade Contractors

About the position

The Valet Parking Assistant Manager at Signature Parking is responsible for leading a team of valet parking professionals at a hospital location in Walnut Creek/Martinez, CA. This role focuses on providing exceptional customer service, ensuring a welcoming environment, and maintaining high service standards while managing parking operations. The position offers opportunities for advancement and requires strong leadership and communication skills.

Responsibilities

  • Lead and guide a team of valet parking professionals.
  • Create relationships with guests and personalize their experience.
  • Proactively greet and assist guests with a warm welcome.
  • Meet and exceed service standards outlined by the company.
  • Park and retrieve guest vehicles, assisting with luggage and personal items.
  • Ensure a safe and secure work environment by following established procedures.
  • Maintain a clean and organized work area.
  • Handle parking fee transactions accurately and ensure proper revenue accounting.
  • Demonstrate excellent driving abilities and maintain a good DMV record.
  • Perform well under pressure and manage tasks efficiently.

Requirements

  • Experience as a team leader or in a leadership role.
  • At least 19 years of age.
  • Clean cut and professional appearance.
  • Good DMV record with no DUI history.
  • Valid California Driver License.
  • Excellent interpersonal communication skills.
  • Physically fit and able to run long distances for sustained periods.
  • Ability to read, write, and speak English fluently.

Nice-to-haves

  • Experience in customer service roles.
  • Previous experience in the hospitality or parking industry.

Benefits

  • Paid training
  • Disability insurance
  • Health insurance
  • 401(k)
  • Paid time off
  • Employee assistance program
  • 401(k) matching
  • Employee discount
  • Opportunities for advancement
  • Flexible schedule
  • Referral program
  • Paid sick time
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