Value Plus Outside Sales Representative (Houston)

Ssab - Houston, TX

Full-time - Mid Level

Houston, TX

1,001-5,000 employees

Merchant Wholesalers, Durable Goods

About the position

The Outside Sales Representative at SSAB is a key member of the Value+ Commercial Team, responsible for marketing and selling SSAB steel products while serving as the main interface with customers. This role requires a self-starter with strong cross-functional influencing skills, capable of developing long-term sales forecasts and plans, building meaningful customer relationships, and utilizing company resources to facilitate sales. The position demands effective communication and problem-solving skills to address customer needs and ensure quality service.

Responsibilities

• Develop territory sales forecasts and plans for long-term growth
• Conduct pricing analyses and cost-benefit comparisons with regard to market competitors
• Identify opportunities for development of new customers
• Develop sales and growth plans for existing accounts
• Build and maintain meaningful customer relationships
• Develop and maintain a clear understanding of customer needs
• Identify and present products to address customer needs
• Utilize full scope of company resources to facilitate sales and presentations
• Gather market information
• Field sales inquiries and prepare price quotations for customers
• Expedite orders and report order status to customers
• Investigate and resolve claims issues
• Gather information and process claims via electronic entry system
• Enter pricing exceptions and contractual business items into the system for approval
• Notify customers of any and all price changes and surcharges
• Employ a team-focused approach with internal customers and support staff
• Anticipate customer needs and resolve customer issues
• Obtain customer feedback and distribute to appropriate personnel
• Create and submit required reports in a timely manner
• Maintain ongoing dialogue with shipping, credit, purchasing, scheduling, and quality departments to ensure quality customer service and product

Requirements

• Five (5) years of outside sales experience in a related product field
• Advanced and highly effective written and verbal communication skills
• Advanced computer skills
• Excellent organizational, administrative, and time-management skills
• Ability to work independently and with minimal supervision
• Proven market development, sales, negotiation, and closing ability
• Self-motivated and self-directed, with strong personal integrity and interpersonal skills
• Bachelor's Degree or equivalent business experience

Nice-to-haves

• Knowledge of SSAB products, services, processes, and capabilities
• Broad industry-specific product knowledge

Benefits

• Comprehensive benefit program designed to keep employees and their families healthy and secure