Veeva QMS Scrum Master

$84,000 - $161,600/Yr

CGI - Cambridge, MA

Full-time - Mid Level

Cambridge, MA

Professional, Scientific, and Technical Services

About the position

The Scrum Master will facilitate agile processes within multiple teams in the life sciences domain, particularly in GxP-regulated environments. This role is crucial for ensuring successful project delivery, compliance with regulations, and fostering a collaborative team culture. The ideal candidate will have experience with Jira and Confluence, and knowledge of Quality Management Systems (QMS) is a plus.

Responsibilities

• Act as a Scrum Master for multiple agile teams, facilitating all Scrum ceremonies (Daily Stand-ups, Sprint Planning, Sprint Reviews, Retrospectives, etc.).
• Lead agile practices and guide teams in adhering to agile principles, fostering a collaborative and productive working environment.
• Work closely with cross-functional teams (development, QA, compliance, etc.) to ensure timely delivery of high-quality solutions.
• Ensure the team's compliance with GxP regulations and guidelines, promoting best practices in a regulated environment.
• Collaborate with product owners and stakeholders to ensure clear understanding of project objectives and delivery expectations.
• Track and report on sprint progress, key metrics, and team performance to ensure continuous improvement.
• Utilize Jira to manage and track user stories, tasks, and project progress. Set up and maintain Confluence pages for team collaboration and documentation.
• Ensure alignment between technical teams and business units, helping to prioritize and address project requirements effectively.
• Foster a culture of transparency, accountability, and continuous improvement within the team.
• Provide coaching and mentoring to team members on agile methodologies and best practices.
• Collaborate with stakeholders to understand and mitigate risks, resolve impediments, and ensure smooth project execution.
• Support the integration and compliance of Quality Management Systems (QMS) within the agile framework.

Requirements

• Bachelor's degree in Life Sciences, Computer Science, Engineering, or related field.
• Certified Scrum Master (CSM) or equivalent Agile certification.
• Minimum 5 years of experience as a Scrum Master, with a focus on the life sciences industry.
• Proven experience working in GxP-regulated environments is mandatory.
• Strong working knowledge of Jira and Confluence for project tracking and documentation.
• Experience in Quality Management Systems (QMS) will be highly preferred. Veeva QMS or Trackwise experience will be a plus.
• Solid understanding of the life sciences domain, including regulatory requirements and compliance standards (FDA, EMA, etc.).
• Excellent communication, facilitation, and organizational skills.
• Strong problem-solving abilities and a collaborative mindset.
• Ability to manage multiple projects and priorities in a fast-paced, agile environment.
• Strong understanding of regulatory requirements related to QMS in industries such as pharmaceuticals, biotechnology, or medical devices.
• Experience in implementing or supporting Quality Management Systems (QMS) in an agile environment.
• Experience with continuous improvement initiatives and coaching teams in agile transformations.
• Familiarity with other agile tools and frameworks (Kanban, SAFe, etc.).

Nice-to-haves

• Experience with continuous improvement initiatives and coaching teams in agile transformations.
• Familiarity with other agile tools and frameworks (Kanban, SAFe, etc.).

Benefits

• Competitive base salaries
• Eligibility to participate in an attractive Share Purchase Plan (SPP) with company matching
• 401(k) Plan and Profit Participation for eligible members
• Generous holidays, vacation, and sick leave plans
• Comprehensive insurance plans including medical, dental, vision, life, and disability
• Back-up child care
• Pet insurance
• Member Assistance Program
• 529 college savings program
• Personal financial management tool
• Lifestyle management programs