Veeva Quality Management System (QMS) Consultant

$86,900 - $192,460/Yr

Capgemini - Boston, MA

Full-time

Remote - Boston, MA

10,001+ employees

Professional, Scientific, and Technical Services

About the position

The Veeva Quality Management System (QMS) Consultant role at Capgemini involves supporting the implementation, maintenance, and optimization of quality management processes using the Veeva Vault QMS platform. The consultant will ensure that quality processes are effectively integrated into operations, fostering a culture of continuous improvement and compliance. This position requires a strong background in quality assurance and regulatory compliance, along with hands-on experience with Veeva QMS.

Responsibilities

• Assist the sales team with pre-sales technical knowledge and presentations.
• Understand customer requirements and provide sales support.
• Conduct product demonstrations, both online and face-to-face.
• Identify and understand the specific needs of clients.
• Design and develop tailored solutions that meet client requirements.
• Prepare and present proposals to clients.
• Respond to technical and functional product queries during the sales process.
• Work closely with the sales team and other departments to ensure coordination and smooth execution of sales processes.
• Train the sales team on the technical aspects of the product or service.
• Manage the lifecycle of quality documents within the Veeva Vault QMS.
• Ensure that all quality documentation is compliant with relevant regulations and industry standards.
• Configure and customize Veeva Vault QMS to align with organizational quality processes and workflows.
• Monitor system performance and coordinate with Veeva support for any issues or enhancements.
• Develop, implement, and maintain standard operating procedures (SOPs) and workflows to enhance quality management practices.
• Identify opportunities for process improvement and automation within the quality management system.
• Provide training and support to users on Veeva QMS functionalities and quality processes.
• Ensure compliance with quality standards and regulations through regular monitoring and assessment of quality processes.
• Participate in internal and external audits, providing necessary documentation and evidence of compliance.
• Maintain accurate records of quality metrics, investigations, and corrective and preventive actions (CAPAs).
• Generate reports and dashboards to communicate quality performance and trends to management.
• Collaborate with various departments to ensure alignment of quality processes across the organization.

Requirements

• Strong understanding of quality management principles, practices, and regulatory requirements.
• 5+ years of experience in Veeva Suite, Quality Documents, QMS, Vault training.
• Veeva Admin Certification is required.
• Good presentation skills for conducting product demonstrations.
• Excellent analytical and problem-solving skills, with attention to detail and accuracy.
• Strong communication and interpersonal skills, with the ability to work collaboratively across teams.

Benefits

• 401(k)
• Adoption assistance
• Dental insurance
• Health insurance
• Paid holidays
• Paid parental leave
• Paid time off