Vehicle Acquisition Specialist - Mercedes-Benz of Austin

$43,680 - $43,680/Yr

Mercedes-Benz Group - Austin, TX

Full-time - Entry Level

Austin, TX

Merchant Wholesalers, Durable Goods

About the position

The Vehicle Acquisition Specialist at Mercedes-Benz of Austin plays a crucial role in identifying potential vehicle acquisitions for the dealership's Pre-Owned Inventory. This position involves working closely with the Pre-Owned Sales Director and Acquisition Manager to schedule customer appraisals, provide information on offers, and follow up on business opportunities. The specialist is expected to enhance customer experience and contribute to the dealership's growth by effectively communicating with customers and service advisors.

Responsibilities

• Identify potential acquisition units.
• Set appointments for appraisal.
• Provide information and approved offers to prospective customers.
• Follow up on opportunities to do business.
• Encourage customers to post an online review on the experience.
• Communicate with the service advisors on open ROs that could convert into a business opportunity.
• Communicate daily with the Acquisition Manager on service appointments, sales staff opportunities, and follow ups.

Requirements

• Previous customer service experience is preferred, but not required.
• Effective communication skills.
• Willingness to learn and develop.
• Confidence when talking to customers.

Benefits

• Paid parental leave
• Health savings account
• Paid holidays
• Health insurance
• Dental insurance
• Paid time off
• Parental leave
• Vision insurance
• 401(k) matching
• Employee discount
• Bereavement leave
• Life insurance
• Pet insurance