Westbury Jeep Chrysler Dodge - Jericho, NY
posted 3 months ago
Westbury Jeep Chrysler Dodge Ram is seeking a Vehicle Acquisition Specialist to join our dynamic team. As a proud member of the VIP Automotive Group of Long Island, we are known for our exceptional leadership and customer-focused culture. This full-time position offers a professional work environment, continuous training, and the opportunity to be part of one of Long Island's most successful auto groups. Our mission is to create exceptional value and experiences for every customer, surpassing our competitors. We empower our staff to deliver memorable customer experiences, and our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization. In this role, you will engage with consumers interested in selling their current vehicles. Your primary responsibilities will include communicating with incoming customers, appraising vehicles brought into the store, and managing all Auto Trader and Kelly Blue Book CASH offer leads. You will also be responsible for updating our CRM tool with current prospects, offering test drives to all prospects, and following dealership procedures for identification. A strong commitment to customer satisfaction is essential, as is the ability to set personal income goals aligned with dealership productivity standards and devise strategies to achieve them. You will participate in sales training courses as directed by management, maintain a prospect development system, and evaluate your daily, weekly, monthly, and yearly actions to improve time management and planning. Additionally, you will maintain a professional appearance, appraise and handle lease returns, manage inventory, handle Repair Orders (ROs), and provide vehicle descriptions while managing certification labels. This position is ideal for someone with a passion for the automotive industry and a desire to excel in a customer-centric environment.