AutoNation - Torrance, CA
posted 7 days ago
Full-time
Torrance, CA
5,001-10,000 employees
Motor Vehicle and Parts Dealers
About the position
The Vehicle Acquisition Specialist role is focused on acquiring additional inventory for the dealership by purchasing customer vehicles. This position emphasizes providing an exceptional customer experience while managing customer expectations throughout the 'We'll Buy Your Car' process. The Associate is expected to deliver on the promise of quick service and flexible working hours, with compensation based on hourly pay plus bonuses for each vehicle purchased.
Responsibilities
- Responds to incoming leads through AutoNation and third-party websites, by phone, internet, and walk-in traffic
- Utilizes all available resources to identify and engage private parties looking to sell their vehicle
- Set up appointments with potential customers to visit the dealership for an appraisal
- Executes the AutoNation We'll Buy Your Car Same-Day Payment process
- Reviews vehicle condition reports and inspects vehicles onsite
- Interacts with customers throughout the day, both in person and over the phone
- Refer customers who prefer to trade-in instead of selling their vehicles to the sales team
Requirements
- High School diploma or equivalent
- Extremely self-motivated
- Ability to set and achieve targeted goals
- Ability to drive an exceptional Customer experience
- Demonstrated communication, prospecting, and interpersonal skills
- Organization and follow-up skills
- Experience and desire to work with technology
- Using sound judgement, research, and excellent interpersonal skills to make offers on vehicles
- Valid In-State Driver's License and an acceptable, safe driving record
Benefits
- Competitive compensation and 401k matching
- Insurance plans (health, dental, vision) and maternity benefits
- Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
- Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
- Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide
