Vehicle Operations Specialist - For future conside

Rivian - Olathe, KS

Full-time

Olathe, KS

Transportation Equipment Manufacturing

About the position

Rivian is on a mission to keep the world adventurous forever, focusing on building emissions-free Electric Adventure Vehicles while attracting curious and courageous individuals. As a Vehicle Operations Specialist (VOS), you will play a crucial role in the success of our Delivery & Field Operations organization. This proactive job posting is designed to build a pipeline of qualified candidates for future openings, and you will be contacted if a position matching your qualifications becomes available. In this role, you will be responsible for facilitating vehicle logistics activities, managing documentation, and ensuring an exceptional customer experience. We are looking for individuals who are detail-oriented, organized, and thrive in a values-based culture that encourages diversity. The VOS will work closely with various cross-functional teams to maintain the delivery readiness of vehicles, conduct quality control processes, and manage vehicle inventory effectively. This position is ideal for those who enjoy operational excellence, continuous improvement, and teamwork, and who have a desire to grow within the organization. As a gateway to operations, the VOS role is exciting and essential, as all companies require experts in operations management to solve problems collaboratively. If you are someone who enjoys making processes easier and faster for others, this could be the perfect opportunity for you.

Responsibilities

• Receive, inspect and process incoming inventory, including completing paperwork
• Ensure quality standards through washing vehicles, detailing, and correction activities
• Maintain the delivery readiness of vehicles
• Conduct quality control process for delivery ready vehicles and manage the communication of defects to service department
• Responsible for organizing and maintaining secure key management for vehicle inventory
• Maintain inventory lot and ensure that there are safe and usable drive lanes in the lot at all times
• Shuttling vehicles to/from secondary locations including customer and fleet vehicles
• Maintain adequate inventory of essential supplies
• Prepare, inspect, and stage customer trade ins for remarketing to be transported to the auction via carrier
• Conduct various weekly, monthly, quarterly audit process
• Work cross-functionally with proper communication and collaboratively with other teams onsite and remote
• Participates in workshops that improve quality and efficiency with guidance from leads/managers
• Proficiency with computers and software including Microsoft Office, and internal business platforms
• Complete additional work and tasks as requested by the leadership team

Requirements

• 1+ years' of experience with operations, logistics, or lot management; previous EV or detailing experience valued
• Must be at least 21 years of age
• High School Diploma or GED required
• Ability to work a flexible schedule to support customers on nights, weekends and/or holidays
• Working knowledge with computers and software including Microsoft Programs (Word, Excel, PowerPoint) with the ability to effectively navigate internal business platforms
• Must have a valid driver's license in the state/province of residence that you will be driving/operating a vehicle
• No drug or alcohol related driving incidents in the last 3 years; No more than 1 serious moving violation in the last 3 years; No driving related suspensions or revocation of Driver License within a 3-5 year period
• Ability to obtain and maintain local sales licenses if applicable in your state/province