Rivian is on a mission to keep the world adventurous forever, focusing on building emissions-free Electric Adventure Vehicles and attracting curious, courageous individuals. As a Vehicle Operations Specialist (VOS), you will play a crucial role in the success of our Delivery & Field Operations organization. This position is ideal for those who are detail-oriented, enjoy organizing, and thrive in a values-based culture that promotes diversity. The VOS will work closely with various cross-functional teams to facilitate vehicle logistics activities, manage documentation, and ensure an exceptional customer experience. This role is a gateway to operations, perfect for individuals who are eager to make processes easier and faster for others. In this position, you will be responsible for receiving, inspecting, and processing incoming inventory, ensuring quality standards through vehicle washing and detailing, and maintaining the delivery readiness of vehicles. You will conduct quality control processes for delivery-ready vehicles, manage communication of defects to the service department, and organize secure key management for vehicle inventory. Additionally, you will maintain the inventory lot, ensuring safe and usable drive lanes, shuttle vehicles to and from secondary locations, and prepare customer trade-ins for remarketing. The role also involves conducting various audits and participating in workshops aimed at improving quality and efficiency. The ideal candidate will have a passion for operational excellence, continuous improvement, and teamwork, with a desire to grow within the organization. This position requires flexibility in scheduling to support customer needs, including nights, weekends, and holidays. If you are looking for an exciting career in operations management where you can solve problems collaboratively and make a meaningful impact, this role is for you.