Rivian - Blauvelt, NY
posted 4 months ago
Rivian is on a mission to keep the world adventurous forever, focusing on building emissions-free Electric Adventure Vehicles and attracting curious, courageous individuals. As a Vehicle Operations Specialist (VOS), you will play a crucial role in the success of our Delivery & Field Operations organization. This position is ideal for those who are detail-oriented, enjoy organizing, and thrive in a values-based culture that promotes diversity. The VOS will work closely with various cross-functional teams to facilitate vehicle logistics activities, manage documentation, and ensure an exceptional customer experience. This role is a gateway to operations, where you will help streamline processes and improve efficiency, making it easier and faster for others to succeed. In this role, you will be responsible for receiving, inspecting, and processing incoming inventory, ensuring quality standards through vehicle washing and detailing, and maintaining the delivery readiness of vehicles. You will conduct quality control processes for delivery-ready vehicles, manage communication of defects to the service department, and organize secure key management for vehicle inventory. Additionally, you will maintain the inventory lot, shuttle vehicles to and from secondary locations, and prepare customer trade-ins for remarketing. Your ability to work cross-functionally and communicate effectively with other teams will be essential in this position. You will also participate in workshops aimed at improving quality and efficiency, and complete additional tasks as requested by the leadership team.