Rivian - Richmond, VA
posted 4 months ago
Rivian is on a mission to keep the world adventurous forever, focusing on building emissions-free Electric Adventure Vehicles and attracting curious, courageous individuals. As a Vehicle Operations Specialist (VOS), you will play a crucial role in the success of our Delivery & Field Operations organization. This position is ideal for those who are detail-oriented, enjoy organizing, and thrive in a values-based culture that promotes diversity. We are seeking candidates with diverse backgrounds, including experience in retail, warehousing, and service industries. The VOS will work closely with various cross-functional teams to facilitate vehicle logistics activities, manage documentation, and ensure an exceptional customer experience. This role is a gateway to operations, perfect for individuals who enjoy making processes easier and faster for others. In this position, you will be responsible for receiving, inspecting, and processing incoming inventory, ensuring quality standards through vehicle washing and detailing, and maintaining the delivery readiness of vehicles. You will conduct quality control processes for delivery-ready vehicles and communicate any defects to the service department. Additionally, you will organize and maintain secure key management for vehicle inventory, shuttle vehicles to and from secondary locations, and maintain an adequate inventory of essential supplies. You will also prepare, inspect, and stage customer trade-ins for remarketing and participate in various audit processes. Collaboration with other teams, both onsite and remote, is essential, as is participation in workshops aimed at improving quality and efficiency. Proficiency with computers and software, including Microsoft Office and internal business platforms, is required.