Vehicle Sales Representative

Full-time - Entry Level

Charlotte, NC

Motor Vehicle and Parts Dealers

About the position

Team One Chevrolet Buick GMC Truck is looking for an experienced Auto Sales Representative to join our team. The position involves selling and leasing new and used vehicles at dealership gross profit volume and customer satisfaction standards. The ideal candidate will have a professional appearance, a high school degree or equivalent, and a valid driver's license. High energy, positive, outgoing individuals with strong verbal communication skills will succeed as a Sales Associate at Team One.

Responsibilities

• Satisfies the transportation needs of vehicle purchasers
• Sells and leases and delivers a minimum of 10 units per month
• Approaches, greets, and offers assistance or direction to any customer who enters the dealership showroom or sales lot
• Assists customers in selecting a vehicle by asking questions and listening carefully to their responses
• Explains fully product performance, application, and benefits to prospects
• Describes all optional equipment available for customer purchase
• Offers test drives to all prospects
• Follows dealership procedure to obtain proper identification from customer prior to test drive
• Utilizes dealership sales control and follow-up system
• Exhibits high level of commitment to customer satisfaction
• Knows and understands the federal, state, and local laws which govern retail automobile sales
• Establishes personal income goals that are consistent with dealership standards of productivity and devises a strategy to meet those goals
• Attends product and sales training courses as requested by sales manager
• Keeps abreast of new products, features, accessories, etc., and their benefits to customers
• Knows and understands equity and values and is able to explain depreciation to the customer
• Ensures that the sales manager has an opportunity to meet each customer
• Turns 100 percent of closed deals to finance and insurance manager along with properly completed paperwork, insurance information, trade title, etc.
• Writes complete sales orders and processes paperwork in accordance with established dealership policies
• Prepares sold vehicles for customer delivery prior to customer arrival
• Delivers vehicles to customers ensuring that the customer understands the vehicles' operating features, warranty, and paperwork
• Introduces customers to service department personnel to emphasize the quality and efficiency of service repairs and maintenance available in the dealership's service department
• Follows up on all post-delivery items, tag titles, and special requests to ensure that all customer expectations are met
• Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction
• Maintains a prospect development system
• Reviews and analyzes actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively
• Attends sales meetings
• Maintains a professional appearance

Requirements

• Previous automotive dealership experience preferred but willing to train the right individual
• High school diploma or equivalent
• Valid driver's license
• Strong verbal communication skills
• High energy, positive, outgoing individuals

Benefits

• Medical, dental, vision, short & long term disability, life insurance
• 401k
• Paid vacations & sick leave
• Flexible work weeks
• Ongoing training and development