Vendor Brand Specialist, Lindt (Lax - Tom Bradley International Terminal)

$41,600 - $45,760/Yr

Dfs U.S. - Los Angeles, CA

Full-time - Entry Level

Los Angeles, CA

Food Manufacturing

About the position

As a Vendor Brand Specialist for Lindt at DFS, you will serve as the brand ambassador, providing exceptional customer service and building customer loyalty. This role involves direct interaction with customers, assisting them in selecting and purchasing merchandise while meeting sales and productivity targets. You will also be responsible for maintaining the sales floor presentation and supporting merchandising activities.

Responsibilities

• Assist customers in selecting, purchasing, and refunding merchandise while demonstrating excellence in customer service.
• Complete customer transactions in a professional and timely manner.
• Identify customer's temperaments and recommend products that suit their style.
• Respond to customer queries and complaints in a polite and courteous manner; refer to the Manager on Duty if appropriate.
• Assist other sales staff in peak periods to ensure customers in all areas are attended to promptly, with waiting time reduced to the minimum.
• Ensure floor presentation meets or exceeds brand and DFS requirements.
• Maintain reasonable stock levels of all merchandise in the department.
• Be familiar with the store layout; direct customers to merchandise, services and facilities as appropriate.
• Assist the Management team in the coordination and execution of merchandising activities, e.g. inventory management, promotional activities and merchandise stock flow.

Requirements

• High School diploma or equivalent, or an equivalent combination of education and work experience sufficient to perform the essential functions of the job.
• Minimum 1 year's sales or cashiering experience in a retail environment.
• Able to work in a fast-paced, high pressure environment.
• High energy level, have a positive approach to job and group responsibilities.
• Ability to work flexible hours / shifts, including weekends, nights and holidays. Able to work overtime hours when necessary.
• Fluency in English language and other language(s) as required by location.

Nice-to-haves

• Secondary language speaking beneficial, but not required.

Benefits

• Day One Health Benefits
• 401k Plan Contributions
• Paid Time Off
• Paid Holidays
• Monthly Incentives
• Parking Reimbursement
• Employee Discounts