Vendor Direct Operations Associate

Macy's - New York, NY

Full-time - Entry Level

New York, NY

General Merchandise Retailers

About the position

The Vendor Direct Operations Associate at Macy's plays a crucial role in supporting the Merchant Operations department by collaborating with various cross-functional partners. This position focuses on enhancing the vendor direct program and digital merchandising processes, fostering strong relationships, and driving process improvements to increase efficiency. The ideal candidate is a collaborative change agent who excels in training and supporting merchants while identifying outdated practices that need to be retired.

Responsibilities

• Leverage knowledge of digital and vendor-direct merchandising processes to improve operations.
• Build and maintain relationships with the merchant community and cross-functional partners.
• Collaborate with offshore teams to ensure effective function absorption and KPI achievement.
• Utilize expertise in merchant reporting and retail math to identify new business opportunities.
• Lead the development of ad-hoc reports, training materials, and guides.
• Manage and support essential operational processes to drive business success.
• Assist with key company initiatives as required.
• Maintain regular attendance and punctuality.

Requirements

• Bachelor's degree or equivalent work experience in a related field.
• 1-2 years of direct experience in a relevant role.
• Proven track record of effective collaboration with offshore teams and various departments.
• Expertise in merchant reporting and retail math.
• Strong leadership, facilitation, and interpersonal skills.
• Ability to identify challenges and recommend process improvements.
• Proficiency in Microsoft Excel, Word, and PowerPoint; above-average mathematical abilities.
• Experience in developing training materials and supporting merchants.

Nice-to-haves

• Creative and strategic thinking skills to address business needs.
• Excellent verbal and written communication skills.

Benefits

• An inclusive and fun work environment
• Competitive pay and benefits
• Performance incentives and annual merit review
• Merchandise discounts
• Health and Wellness Benefits
• Retirement Savings Plan with 401k match opportunity
• Employee Assistance Program
• Resources for continuous learning and career growth
• 8 paid holidays
• Paid Time Off
• Tuition reimbursement program
• Guild education benefit funds for tuition, books, and fees
• Colleague Resource Groups and volunteer opportunities
• Empowerment and autonomy in work.