Vendor Operations Analyst

Transdev - Lombard, IL

Full-time - Entry Level

Lombard, IL

10,001+ employees

Transit and Ground Passenger Transportation

About the position

Transdev is a leading mobility company that operates transportation systems for cities, counties, airports, companies, and universities across the U.S. The Vendor Operations Analyst will manage the day-to-day operations of the Vendor Request desk, ensuring that all necessary forms and documents are submitted correctly by various business areas when proposing new vendors. This role is crucial in supporting overall vendor management initiatives, with a focus on minimizing the total number of active vendors while maintaining operational agility for the field. The Analyst will establish and maintain relationships with general managers, location administrators, and corporate department heads to ensure that vendor creation processes are understood and adhered to. In addition, the Vendor Operations Analyst will collaborate with the procurement department to authorize, categorize, and track active vendors. They will oversee the periodic vendor merge/purge process to manage the active vendor list effectively. The Analyst will also support master data integrations, which include users, approval levels, vendors, customers, cost centers, and chart of accounts, between the ERP and supporting systems. Creating process documentation for existing workflows and participating in future process integration and enhancement will be part of their responsibilities. Utilizing tools such as Dun and Bradstreet, the Analyst will identify high-risk vendors for the organization and provide user and workflow administration on software such as JD Edwards (Financial) and Basware (AP Automation). Training new and existing locations on vendor processes, procedures, and policy items will also be a key aspect of this role. The Analyst will track and report key metrics and provide support for FinTech special projects, along with other administrative and support duties as assigned.

Responsibilities

• Manage the day-to-day operations of the Vendor Request desk.
• Ensure correct forms and documents are submitted for proposing new vendors.
• Support overall vendor management initiatives to minimize active vendors without reducing operational agility.
• Establish and maintain relationships with general managers, location admins, and corporate department heads.
• Work with the procurement department to authorize, categorize, and track active vendors.
• Oversee periodic vendor merge/purge processes to manage the active vendor list.
• Support master data integrations between ERP and supporting systems.
• Create process documentation for existing workflows and participate in future process integration and enhancement.
• Utilize tools like Dun and Bradstreet to identify high-risk vendors.
• Provide user and workflow administration on JD Edwards and Basware software.
• Train new and existing locations on vendor processes, procedures, and policy items.
• Track and report key metrics related to vendor management.
• Provide support for FinTech special projects.
• Perform other administrative/support duties as assigned.

Requirements

• Bachelor's Degree in a relevant field.
• 1-3 years of experience in vendor management or related roles.
• Demonstrated strengths in service and team building skills.
• Proven ability to work independently and collaboratively with others.
• Strong oral and written communication skills.
• Intermediate proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
• Ability to adapt to different situations and subcultural business values.

Nice-to-haves

• Experience with JD Edwards, Basware, and/or Bottomline software.
• Solid priority management and attention to detail.
• Ability to think strategically and identify issues.
• Strong sense of creativity to think outside the box.