Vendor Operations- Finance

$75,000 - $77,000/Yr

Pacific Program Management - Seattle, WA

Full-time - Mid Level

Seattle, WA

About the position

The Vendor Operations - Finance role at Cresa involves managing low to medium complexity projects, coordinating activities with internal teams and vendor partners to support client project requests. The position emphasizes exceptional customer service, teamwork, and attention to detail to ensure client satisfaction while effectively managing project goals and resources.

Responsibilities

• Manage vendor project quoting, invoice processing, and change order requests.
• Support the rollout of account dashboards, trainings, manual/process updates, and initiatives.
• Deliver on low-medium level complex projects across all service lines.
• Support Project Managers on high complexity projects as needed.
• Develop and manage scope, schedule, and budget for each project.
• Provide measurable and timely responses to client inquiries, work requests, and concerns.
• Communicate directly with clients to define project goals and provide reports on project status and variances.
• Identify project resources from pre-qualified lists, conduct requests for proposals, and complete bid analysis for approval.
• Coordinate a project team of key stakeholders, internal team members, and vendor partners to meet project deliverables.
• Read and understand project documents including agreements, contracts, drawings, and vendor proposals.
• Conduct onsite field audits before, during, and after project completion.
• Develop and maintain knowledge of vendor service and material capabilities, processes, and deliverables.
• Oversee project administrative processes and ensure accurate documentation is filed timely.
• Manage, support, and participate in vendor and team meetings.
• Track and manage project issues and resolutions.
• Support the internal team focused on business development.
• Represent the company through outstanding project delivery, client service, and process improvement.

Requirements

• Bachelor's degree (BA/BS/BEng/BArch) preferred but not required.
• Minimum four to five years of related experience in project management, real estate, and facilities management or project coordination.
• Proficiency with MS Office Suite, MS Project, MS Visio, and other data management software.
• Strong verbal and written communication skills, requiring daily communication with clients and team members.
• Requires organization, time management, attention to detail, and prioritization skills.

Nice-to-haves

• Experience in facilities management or real estate project coordination.