Vendor Sales Program Manager, Acquisition & Engagement

$82,000 - $126,000/Yr

LinkedIn - Omaha, NE

Full-time - Mid Level

Remote - Omaha, NE

5,001-10,000 employees

About the position

The Vendor Sales Program Manager for Acquisition & Engagement at LinkedIn is responsible for partnering with vendor-based representatives to educate and persuade new customers about LinkedIn's platform capabilities. This role focuses on onboarding new agents and expanding relationships with existing vendors to penetrate multiple markets. The position requires a proactive approach to identify opportunities for business performance improvement and involves managing vendor operations, training, and performance metrics.

Responsibilities

• Understand the A&E Business and proactively identify opportunities and partnerships to improve business performance.
• Drive creative problem solving in ambiguous situations, leaning on leadership for decision making as appropriate.
• Champion LinkedIn Culture & Values, inspiring the team and partners.
• Communicate program key messages, recommendations, and performance insights internally and externally.
• Develop strong trusted relationships with business partners involved in the program.
• Partner with Shared Services, Vendors, and A&E leadership to ensure consistent performance by developing and enforcing business/operational structure and workflows.
• Support ongoing continuous vendor performance improvement initiatives and innovation experiments.
• Act as a subject matter expert for peers and business partners on training, operations, and quality.
• Maintain base level knowledge of products, including competitive and industry dynamics.
• Use data and evidence to make timely recommendations in ambiguous situations.
• Partner with Shared Services and/or Vendor team on statement of work expectations and support program renewal decisions.
• Design and maintain vendor training plan, associated resources & onboarding milestones.
• Deliver training to all major waves and work with Team leads/vendor trainer for future and one-off trainings.
• Implement sales and quality coaching standards; partner with vendor team to ensure continuous adoption.
• Partner with Planning and Performance partner to develop quarterly metrics.
• Implement and maintain standards related to lead routing and SFDC Flows.
• Support scaling new processes and initiatives relevant for entire lines of business across FTE as needed.

Requirements

• Bachelor's degree or equivalent practical experience.
• 2+ years of experience in process improvement or operations management.
• 2+ years of experience in Sales.
• Experience in Internet or tech related industries.

Nice-to-haves

• 2+ years of experience in vendor management.
• Organizational and project/program management capabilities, including the ability to manage multiple tasks with shifting priorities and varying deadlines.
• Experience implementing a vendor operation from scratch.
• Problem-solving, critical thinking, and analytical skills with experience in applying project management tools.
• Experience creating vendor contracts, SOWs, etc.
• Experience in financial planning and payment management.
• Strong leadership and communication skills when working with stakeholders.

Benefits

• Annual performance bonus
• Stock options
• Health insurance
• Dental insurance
• Vision insurance
• 401(k) plan with matching contributions
• Paid time off
• Flexible work hours
• Professional development opportunities