Venue & Event Communications Manager

$69,000 - $77,500/Yr

Honda - Anaheim, CA

Full-time - Mid Level

Hybrid - Anaheim, CA

Transportation Equipment Manufacturing

About the position

The Venue & Event Communications Manager at Honda Center plays a pivotal role in promoting live events and enhancing the overall guest experience. This position is integral to the communications strategy for all ticketed events at Honda Center and the new OCVIBE ticketed venues. The successful candidate will be responsible for creating and managing publicity campaign materials, including press releases and media requests, while serving as the primary public relations contact for the venue. This role requires a deep understanding of the entertainment landscape and the music industry, as well as the ability to think creatively and solve problems in a fast-paced environment. In this role, the Venue & Event Communications Manager will build and maintain relationships with local, national, and industry media, working closely with promoters, media representatives, and artist publicists. The manager will also collaborate with the communications team to develop compelling storylines that align with the organization's mission and values. Additionally, the position involves strategizing social media content and implementing innovative initiatives that reflect the venue's tone and voice. The manager will oversee the development of media materials, manage crisis communications, and lead publicity efforts for various events, including press conferences and media events. This position requires strong organizational skills, as the manager will be responsible for managing multiple projects simultaneously while ensuring timely and effective communication with stakeholders. The role also includes managing the Media & Communications Coordinator's responsibilities and collaborating with third-party PR firms to enhance the venue's visibility and reputation.

Responsibilities

• Serve as the PR contact and manage communications for all ticketed Honda Center events and OCVIBE ticketed venues
• Build and develop local, national, and industry media relationships
• Work closely with promoters, media, tour and artist publicists
• Create and manage media materials, including press releases, media alerts, press conferences, and media opportunities for ticketed events and venue news
• Collaborate with the Director, Media & Communications on a calendar of key media opportunities including award submissions and feature stories
• Work with the marketing team to strategize social media content and implement programs and forward-thinking initiatives for Honda Center and future OCVIBE entertainment venues
• Manage copy and content on the Honda Center website in collaboration with the Director, Media & Communications
• Develop publicity and promotional plans for promoters/agents considering bringing events to Honda Center
• Manage and update venue crisis communications to stakeholders and oversee strategy
• Lead on-site and remote publicity efforts, including press conferences, media events, interviews, and red carpets for venue openings and milestones
• Work cross-functionally with departments across the organization to create out-of-the-box thinking to drive a steady cadence of earned media coverage
• Implement cross-promotional programs via social networks and in-arena entertainment
• Manage media databases and historical archives for more efficient outreach and retrieval
• Promote the organization through industry publications, including award nominations
• Manage media coverage tracking, compilation, and analytics
• Conduct research and planning for special projects including event procurement, industry trend analysis, ticket packaging and crisis communication
• Monitor and respond to customer inquiries through Contact Us email accounts and social media
• Develop influencer relationships
• Curate and implement backstage activations and artist gifting
• Manage the Media & Communications Coordinator's responsibilities
• Assist Director with processing invoices, billings, and department monthly expense reports
• Collaborate with third-party PR firm
• Assist with community, corporate, business, and other events as needed
• Handle special projects as assigned

Requirements

• Bachelor's Degree or equivalent
• Minimum 5 years' experience in communications
• Excellent written and verbal communication skills
• Effective interpersonal relationship skills
• Sound time management and attention to detail
• Interest/familiarity with the concert/arena industry
• Creative, self-motivated, organized, and able to function well in a team environment
• Flexible schedule with the ability to work nights and weekends when required
• Experience with Canva, Cision, and TV Eyes is a plus
• Ability to work under deadlines

Nice-to-haves

• Experience with Canva, Cision, and TV Eyes