Verizon Consumer Group Experience Design & Strategy Summer 2025 Internship

Verizon Communications - Alpharetta, GA

Part-time - Intern

Remote - Alpharetta, GA

Telecommunications

About the position

The Verizon Campus program offers a unique opportunity for students to engage in meaningful work and projects that have a tangible business impact. This 10-week internship allows participants to work closely with marketing and product leaders within the Consumer Customer Experience Organization, contributing to high-impact projects while gaining valuable industry experience. Interns will develop customer experience strategies, conduct analytics, and collaborate with design teams to enhance user journeys, all while being immersed in a supportive and dynamic environment.

Responsibilities

• Participate in meaningful work and real-life projects within the Consumer Customer Experience Organization.
• Collaborate with marketing and product leaders to develop and manage key relationships critical to business success.
• Craft customer experience strategies and drive customer experience projects.
• Conduct analytics across Verizon Consumer Group functional units.
• Support strategy development for digital and engagement experiences.
• Provide insights on emerging industry trends to improve customer experience and drive sales growth.
• Collaborate with design and partner teams to contribute to the design process for user journeys across e-commerce experiences.

Requirements

• Current enrollment in a Bachelor's degree program majoring in Experience Design, Graphic or Visual Design, Digital Technology, Digital Media and Marketing, Product Development, Economics, or a related field, with an expected completion date between December 2025 and June 2027.
• Project experience and/or coursework in user experience design, interaction design, digital sales & marketing, data and predictive modeling, data analytics, product management or product development, or a related field.
• Authorization to work in the U.S. without restrictions or need for future sponsorship.
• Willingness to work in Basking Ridge or Alpharetta, GA.

Nice-to-haves

• Excellent analytical and strategic thinking skills.
• Experience with JAVA, Python, JIRA, Selenium, Figma/Figjam, Adobe XD or similar prototyping tools.
• Proficiency in competitive analysis, customer requirements analytics/management, and product management.
• Knowledge of consumer, enterprise or telecom products and market.
• Strong leadership, presentation and technical skills.

Benefits

• Health and wellness benefits
• Short term incentives
• 401(k) Savings Plan
• Stock incentive programs
• Paid time off
• Parental leave
• Adoption assistance
• Tuition assistance