Verizon Outbound Sales Representative Part Time

Cellular Sales - Washington, DC

Part-time - Entry Level

Remote - Washington, DC

Telecommunications

About the position

The Verizon Outbound Sales Representative is a part-time remote position focused on generating and qualifying sales through effective communication and customer engagement. The role involves staying updated on Verizon's latest technology and product offerings, receiving comprehensive training, and working collaboratively within a team to meet performance metrics and customer satisfaction standards.

Responsibilities

• Stay up to date with the latest Verizon technology and product offerings.
• Receive comprehensive training and practice to be fully equipped to succeed, including training on call script examples and talking points.
• Generate and qualify sales working from lead generated call sheets.
• Manage leads with tracking and follow up methods.
• Communicate product information to include price, rate plan, device features/benefits, and other information via phone.
• Gather and process customer information and disposition call at end of conversation.
• Insert notes of customer interactions and/or transactions; record details and any actions taken.
• Meet or exceed established daily metrics (calls/sales/follow up calls) and performance standards.
• Communicate professionally and accurately to customers, following company standards/protocols.
• Ensure adherence to all company compliance and security measures.

Requirements

• High School diploma or equivalent experience required.
• Experience with face to face or telephone sales preferred.
• Experience with customer service over the phone preferred.

Nice-to-haves

• Customer Focus: Knowing the (internal and external) customer business needs and respond effectively; anticipating customer needs and giving high priority to customer satisfaction and customer service.
• Teamwork: Working as a productive member of a cohesive group toward a common goal and contributing to team development and effective team dynamics.
• Initiative: Spotting opportunities; anticipating threats and acting on them; self-starting rather than waiting passively until the situation demands action.
• Oral Communication: Expressing ideas and information in an effective manner.
• Desire to Succeed.

Benefits

• Base pay plus outstanding bonus opportunity based on performance.