Verizon Sales Representative

$52,000 - $62,000/Yr

Kop Consulting Limited - Phoenixville, PA

Full-time - Entry Level

Phoenixville, PA

About the position

The Verizon Sales Representative role at KOP Consulting involves managing sales pursuits and the sales pipeline while providing exceptional customer service. The representative will assess customer needs for internet services, promote Verizon products, and ensure customer satisfaction through effective communication and follow-up. This position is crucial for delivering a seamless sales process and maintaining long-term customer relationships.

Responsibilities

• Identify and assess customer household needs and budgeting
• Present, promote, and sell Verizon products and services to prospective customers
• Explain in detail the advantages and usage of proposed products and services
• Build trust with customers that translates to long-term brand relationships
• Provide accurate and complete contact information and schedule Verizon installation appointments promptly
• Answer all customer questions, troubleshoot any complaints, and always follow up to ensure customer satisfaction with all resolutions
• Maintain current knowledge of all internet technology trends, products, procedures, services, and policies

Requirements

• Prior experience or interest in technology, telecommunications, sales, or client relations is preferred
• High School Diploma or equivalent is a must
• High levels of motivation and focus to achieving goals or exceeding expectations
• Outstanding communication skills and active listening ability with various personality types
• Ability to work independently when needed but always a strong collaborator in a team setting
• Accountable, punctual, and reliable transportation
• Exceptional professional demeanor and engaging personality

Benefits

• 401(k)
• Employee discount
• Bonus opportunities
• Commission pay