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Marshfield Clinic - Marshfield, WI
posted 2 months ago
About the position
The Veteran Service Care Coordinator plays a crucial role in the healthcare team, serving as a liaison between Marshfield Clinic Health System (MCHS), Veterans Affairs, social services, and the community. This position focuses on facilitating access to services for Veterans, screening for unmet medical needs, and optimizing care coordination to improve clinical outcomes. The coordinator provides basic clinical, clerical, and technical support to assist Veteran patients, ensuring their needs are met effectively.
Responsibilities
- Serve as a liaison among MCHS, Veterans Affairs, social services, and the community to facilitate access to services for Veterans.
- Assist with screening Veterans for unmet medical needs, social determinants of health, clinical quality indicators, and mental health conditions.
- Connect Veterans to VA services to optimize care coordination and improve clinical outcomes.
- Provide basic clinical, clerical, and technical support to assist Veteran patients.
Requirements
- High school diploma or equivalent.
- Completion of courses in Medical Terminology, Anatomy & Physiology, or related fields.
- Minimum of one-year experience in customer service within human services, healthcare, or community outreach.
- Proficiency with written and verbal communication skills and Microsoft Office Suite.
Nice-to-haves
- Graduate of an accredited Medical Assistant program with AAMA or RMA certification.
- Associate degree in wellness, health promotion, health education, or related field.
- Bilingual capabilities.
- Two years' experience in health and wellness or related field.
- Experience working with the needs of the Veteran population.
- Military service.
Benefits
- Affordable living rich in leisure.
- Access to a level 1 benefit package for positions listed as 30 hours per week or greater.
- Access to a level 2 benefit package for positions listed as 20 - 29 hours per week.
