Dolex Dollar Express - Houston, TX

posted 13 days ago

Full-time - Entry Level
Houston, TX
Credit Intermediation and Related Activities

About the position

The Sales Associate at DolFinTech serves as a key representative of the organization, focusing on delivering outstanding customer service through daily interactions with clients. This role is essential for enhancing the company's acceptance and branding in the market while applying best practices during transactions and services provided. The Sales Associate will work in a dynamic environment, assisting customers with various financial services and ensuring a high level of satisfaction.

Responsibilities

  • Deliver outstanding customer service through daily interactions with clients.
  • Enhance company acceptance and branding in the market.
  • Apply best practices and processes during transactions and services provided.
  • Analyze customer needs and provide advice on rates and recommendations.
  • Gather key information to find solutions for customers.
  • Maintain confidentiality of customer information.
  • Manage large amounts of cash transactions.
  • Maintain a clean and organized work environment.
  • Apply current procedural knowledge for compliance guideline standards.
  • Perform other tasks as assigned by management.

Requirements

  • High School Diploma or GED.
  • Fluency in Spanish and basic English communication skills.
  • Ability to use a computer's keyboard and mouse.
  • Detail-oriented, especially when reading, writing, and counting numbers and currency.
  • Strong verbal and written communication skills for constant interaction with customers.

Nice-to-haves

  • Experience in financial services or retail sales.
  • Bilingual skills in additional languages.

Benefits

  • Competitive hourly wage.
  • Opportunities for career growth and development.
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