Airgas - Battle Creek, MI

posted 4 months ago

Full-time - Mid Level
Battle Creek, MI
Merchant Wholesalers, Nondurable Goods

About the position

The Outside Sales Account Manager is a pivotal role at Airgas, responsible for managing the sales process and driving profitable sales growth within an assigned sales territory. This position is crucial for both existing and new Airgas customers, as it focuses on meeting and exceeding corporate and regional objectives for profitable sales growth, accounts receivable management, and customer retention. The Account Manager will develop and execute sales plans that align with Airgas' sales directives and guidelines, ensuring that existing accounts are serviced effectively while also obtaining new orders and establishing new accounts. In this role, the Account Manager will qualify and pursue sales leads, cultivating strong customer relationships by gaining a deep understanding of each customer's business. This consultative approach allows the Account Manager to engage customers effectively, linking their business priorities to the value proposition offered by Airgas. The preparation of sales proposals will involve quoting pricing, establishing credit terms, and providing estimated delivery dates based on Airgas' production and logistics capabilities. Staying current with industry insights and the Airgas product mix is essential, as is monitoring competition through relevant marketplace intelligence. The Account Manager will partner with internal resources to achieve growth objectives and maintain clear communication with internal departments regarding customer successes, opportunities, and developments. Regular submission of sales reports, including daily call reports and territory analyses, is required to keep the District Manager informed. Additionally, the Account Manager will actively manage existing customer accounts receivable balances to minimize financial risk for Airgas.

Responsibilities

  • Manage the sales process and drive profitable sales growth within an assigned sales territory.
  • Meet and exceed corporate and regional objectives for profitable sales growth and customer retention.
  • Develop and execute sales plans utilizing Airgas' sales directives and guidelines.
  • Qualify and pursue sales leads to establish new accounts and service existing ones.
  • Cultivate customer relationships by understanding their business needs and priorities.
  • Prepare sales proposals, quoting pricing and establishing credit terms based on production and delivery schedules.
  • Monitor competition and gather marketplace intelligence on pricing and products.
  • Partner with internal resources to accomplish growth objectives.
  • Maintain clear communication with internal departments regarding customer information and opportunities.
  • Submit required sales reports, including daily call reports and territory analyses.
  • Manage existing customer accounts receivable balances to minimize financial risk.

Requirements

  • Bachelor's degree required; in lieu of degree, up to 4 years of additional related experience may be accepted.
  • Minimum of 3 years of prior outside business-to-business sales experience.
  • Proven experience and success in solution-selling concepts.
  • Demonstrated history of managing customers throughout a defined sales territory.
  • Familiarity with industrial and specialty gases, industrial gas/welding supply sales is a plus.
  • Proven success using a consultative sales approach to provide value to customers.
  • Deep knowledge of customer's business and industry trends.
  • Working knowledge of SAP is a plus.
  • Excellent organizational, written and oral communication skills.
  • Intermediate knowledge of Google Suite applications.
  • Self-starter, self-motivated, and able to work independently with a sense of urgency.
  • Reliable transportation and current driver's license with minimum liability insurance.

Nice-to-haves

  • Experience in industrial gas or welding supply sales.
  • Advanced knowledge of macro- and microeconomic trends affecting the industry.

Benefits

  • Diverse and inclusive workplace culture.
  • Equal opportunity employer with a commitment to diversity.
  • Reasonable accommodations for individuals with disabilities.
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