Veterans Preferred - Specialty Restaurant Manager

Hyatt - Austin, TX

Full-time - Mid Level

Austin, TX

Accommodation

About the position

The position involves managing the fine dining Stories Restaurant at the Lost Pines Resort, ensuring operational excellence and compliance with restaurant standards. The role includes staffing, scheduling, training, and administrative tasks, as well as planning and coordinating special events to enhance guest experiences.

Responsibilities

• Manage the fine dining Stories Restaurant operations in the front and back of the house.
• Develop and recommend the budget, concepts, and objectives for the restaurant.
• Implement and maintain food & beverage sales/marketing programs.
• Direct and oversee the development of employees, including hiring, training, and performance reviews.
• Coordinate outlet operations with other hotel departments to ensure efficient guest service.
• Resolve customer complaints to maintain high levels of satisfaction.
• Implement procedures to increase guest and employee satisfaction.
• Exercise quality control for both food and beverage offerings.
• Perform daily walk-throughs to ensure compliance with health regulations and corporate standards.
• Plan, coordinate, and implement special events and holiday functions.

Requirements

• 4 years or more of hotel F&B management experience (preferably with Hyatt).
• Service-oriented style with professional presentation skills.
• Proven leadership skills in a high-volume environment.
• Hotel/Hospitality degree is an asset.
• High energy and entrepreneurial spirit.
• Effective communicator with exceptional customer service skills.
• Clear and concise written and verbal communication skills.
• Proficient in Microsoft Word and Excel.
• Excellent organizational, interpersonal, and administrative skills.

Nice-to-haves

• Experience in implementing new food & beverage concepts.

Benefits

• Career opportunities
• Job enrichment
• Supportive work environment