Veterinary Assistant/Receptionist

About the position

The Veterinary Assistant/Receptionist at Lehighton Animal Hospital is a full-time role focused on providing exceptional customer service and administrative support in a veterinary setting. The position involves interacting with clients and their pets, managing appointments, maintaining patient records, and assisting with various administrative tasks to ensure smooth operations within the hospital.

Responsibilities

• Greeting clients and their pets, answering phones, and responding to inquiries
• Making appointments, consultations, and surgical procedures
• Maintaining patient charts and records, updating medical histories, and filing documents
• Processing payments, issuing invoices, and collecting fees
• Monitoring and ordering office supplies, and helping clients purchase pet supplies
• Assisting with marketing and promotional activities
• Preparing prescriptions, explaining instructions, and performing other administrative tasks as needed

Requirements

• Interpersonal skills for clear and empathetic communication with pet owners
• Knowledge of veterinary practices and terminology
• Organizational skills to manage administrative tasks effectively
• Computer literacy to handle digital management
• Ability to work in a fast-paced, high-volume veterinary practice

Benefits

• Health insurance
• 401(k)
• Paid time off
• Vision insurance
• 401(k) matching
• Employee discount
• Professional development assistance
• Flexible schedule
• Life insurance