Veterinary Assistant/Receptionist

$37,440 - $52,000/Yr

Imperial Beach Pet Hospital and Urgent Care - Imperial Beach, CA

Full-time - Entry Level

Imperial Beach, CA

1-10 employees

About the position

The Veterinary Assistant/Receptionist at Imperial Beach Pet Hospital and Urgent Care plays a crucial role in delivering exceptional customer service and support to pet owners while ensuring the efficient operation of the veterinary practice. This position is ideal for individuals who are passionate about animals and possess strong communication skills, as they will be the first point of contact for clients and their pets.

Responsibilities

• Greet clients and their pets with warmth and professionalism upon arrival.
• Schedule appointments and manage the clinic's calendar efficiently.
• Answer phone calls and respond to inquiries regarding services, treatments, and pet care.
• Maintain accurate patient records and ensure all information is up-to-date.
• Process payments and manage billing inquiries with attention to detail.
• Assist veterinary staff with patient intake, including gathering medical history and performing basic assessments.
• Provide information on pet care, vaccinations, and preventive health measures to clients.
• Handle animal restraint as needed during examinations or procedures.
• Maintain a clean and organized reception area, ensuring a welcoming environment for clients.

Requirements

• Previous experience in a veterinary setting is essential.
• Familiarity with animal physiology, anatomy, and basic veterinary terminology is beneficial.
• Skills in dog handling and animal restraint are highly valued.
• Experience as a Veterinary Assistant or Veterinary Technician is a plus.
• Strong interpersonal skills with the ability to communicate effectively with both clients and team members.
• A genuine love for animals and commitment to providing high-quality care.

Nice-to-haves

• Familiar with Rhapsody is a plus.

Benefits

• 401(k) matching
• Continuing education credits
• Dental insurance
• Flexible schedule
• Life insurance
• Retirement plan
• Uniform allowance
• Vision insurance