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Veterinary Assistant/Receptionist
Molalla River Veterinary Center - Molalla, OR
posted 2 months ago
About the position
As a Veterinary Assistant/Receptionist at Molalla River Veterinary Center, you will play a crucial role in supporting the veterinary team in delivering high-quality care to animals. This position involves a variety of tasks including patient care, client communication, facility maintenance, and administrative duties, all within a compassionate and professional environment. Your contributions will help ensure the success of the practice and the well-being of the animals in our care.
Responsibilities
- Assist with animal handling, restraint, and transportation.
- Prepare examination rooms and surgical suites for procedures.
- Assist veterinarians and veterinary technicians during examinations, treatments, and surgeries, including anesthesia.
- Administer medications, vaccinations, and treatments as directed by the veterinary team.
- Monitor patients at all phases of hospitalization and report any significant changes to the veterinary staff.
- Assist with prescription management, including learning and understanding different medications.
- Greet clients in a friendly and professional manner.
- Assist with client check-ins, appointment scheduling, and record updates.
- Answer client inquiries regarding general pet care, procedures, and medications.
- Provide compassionate support to clients during emotional or challenging situations.
- Maintain cleanliness and organization of examination rooms, treatment areas, and common areas.
- Clean and sterilize medical instruments and equipment.
- Assist with inventory management, including stocking and restocking supplies.
- Record accurate and detailed patient information, medical history, and treatments.
- Enter data into the clinic's management software and maintain electronic records.
- Assist with billing, invoicing, and processing payments.
Requirements
- High school diploma or equivalent.
- Previous experience as a veterinary assistant or in an animal care-related role is preferred.
- Strong passion for animals and a genuine interest in their well-being.
- Excellent communication and interpersonal skills to effectively interact with clients and colleagues.
- Ability to handle animals with care and follow proper low stress restraint techniques.
- Basic knowledge of veterinary procedures, terminology, and common animal diseases.
- Attention to detail and ability to multitask in a fast-paced environment.
- Physical stamina to lift and move heavy animals or equipment when necessary, ability to lift up to 50 pounds.
- Familiarity with veterinary software systems and general office applications is advantageous.
Nice-to-haves
- Experience in a veterinary clinic for at least 1 year.
Benefits
- 401(k)
- 401(k) matching
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Professional development assistance
