Veterinary Front Desk Receptionist (PT)

$29,120 - $29,120/Yr

Animal Care Clinic - Shawnee, KS

Part-time - Entry Level

Shawnee, KS

Professional, Scientific, and Technical Services

About the position

The Veterinary Front Desk Receptionist plays a crucial role in providing exceptional customer service at a busy small animal practice. This part-time position requires handling various front desk responsibilities with efficiency and courtesy, ensuring a positive experience for clients and their pets. The role involves multitasking in a fast-paced environment while maintaining professionalism and attention to detail.

Responsibilities

• Answering phones, questions, taking messages, and relaying medical information between doctor and client
• Scheduling and rescheduling appointments
• Checking patients in/out
• Taking payments with cash, check, credit card, or Care Credit
• Pulling and preparing charts/forms for all appointments
• Filing charts alphabetically
• Updating new client/patient charts
• Assisting clients with online pharmacy orders
• Checking and answering client emails
• Faxing and/or emailing patient history

Requirements

• High School Diploma or GED
• At least 1 year experience in customer service
• Experience working in a veterinary practice beneficial
• Familiarity with computers, Internet, and Microsoft Office
• Experience with Avimark veterinary program is ideal

Nice-to-haves

• Veterinary clinic experience is preferred but not required
• Compassion and empathy for animals and humans
• Ability to move around frequently and lift pets up to 40 pounds when necessary

Benefits

• Employee discount