Veterinary Hospital Manager

PetVet Care Centers • Englewood, CO

398d • $100,000 - $110,000 • Onsite

About The Position

The Hospital Manager at PetVet Care Centers is responsible for overseeing the daily operations of the veterinary hospital, ensuring efficient management of staff and resources while fostering a culture of high-quality patient care and excellent customer service. This role involves strategic planning, financial management, and compliance with regulations, all aimed at driving revenue and managing costs effectively.

Requirements

• Bachelor's degree in business, health science or related field strongly preferred.
• Five years of direct office management experience, including at least two years of supervisory experience is required.
• Certified Veterinary Practice Manager (CVPM) or Master of Healthcare Administration (MHA) is preferred.
• Computer proficiency in using Microsoft Office products (Word, Outlook, and Excel) and applicable organization-specific software.
• Excellent communication skills both orally and in writing.

Nice To Haves

• Experience in veterinary practice management.
• Knowledge of compliance regulations and requirements in a veterinary setting.

Responsibilities

• Supervises the staff within all hospital support departments; achieves and maintains all labor goals.
• Hires and trains office and technical clinic support staff; responsible for new hire paperwork.
• Orients and trains new clinic staff to the hospital and duties.
• Reviews work performance of direct reports, constructively delivers feedback, resolves personnel issues, and discusses with the Regional Manager weekly.
• Conducts timely performance appraisals.
• Documents and reports accidents; files appropriate reports.
• Writes policies/procedures relating to all technical aspects of the hospital and presents for approval.
• Manages schedules for technical and administrative staff and coordinates with the DVM.
• Monitors Workforce Management for missed punches and management of overtime hours daily.
• Administers the daily operations.
• Works with the PetVet Care Centers support team to ensure compliance with all administrative responsibilities.
• Monitors budgets, purchases equipment and supplies, and oversees the maintenance of the facility.
• Responsible for submitting contract veterinarian invoices, submitting all local vendor invoices, ensuring invoice accuracy, and obtaining W9s from local vendors.
• Assists in resolving issues with pet owners where appropriate.
• Reviews revenue, labor, and employee issues with the PetVet leadership on a weekly conference call; achieves goals set in each area.
• Responsible for all local accounting functions; ensures daily financial information is accurate.
• Oversees the management of the inventory and ensures proper documentation and systems are in place.
• May establish and oversee billing practices; reviews and maintains the accuracy of billing and oversees charge capturing.
• May be responsible for contracts or negotiations with insurance providers.
• Maintains compliance of current licensure and the display of the same.
• Maintains updated licenses for DVMs.
• Performs other duties and responsibilities as assigned by the Manager.

Benefits

• Competitive salary ranging from $100,000 to $110,000 per year.
• Opportunities for professional development and training.
• Supportive work environment focused on teamwork and accountability.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree
• Number of Employees: 10,001+ employees