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Veterinary Receptionist/Customer Service
Ross Animal Hospital And Rehabilitation Center - Covington, GA
posted about 2 months ago
About the position
The Veterinary Receptionist/Customer Service role at a small animal hospital in Covington, GA, is designed for a mature individual with at least one year of experience in a veterinary office. The position requires strong leadership and communication skills, as well as the ability to work in a fast-paced environment. The receptionist will handle various tasks including managing appointments, invoicing, and customer service, while promoting the hospital's services.
Responsibilities
- Manage a 4-line phone system and answer calls professionally.
- Handle appointment scheduling and customer invoicing.
- Prepare and organize daily activities for the practice.
- Work efficiently as a team player and maintain respect for others.
- Promote specials and assist with marketing efforts.
- Train and motivate co-workers as needed.
Requirements
- At least 1 year of prior experience working at a veterinary office in a receptionist role.
- Strong leadership skills and good communication abilities.
- Ability to handle pressure and work in a fast-paced environment.
- Proficiency in Word and Excel; familiarity with V-Tech software is a plus.
Nice-to-haves
- Experience with marketing skills is valuable.
- Knowledge of veterinary terminology.
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Vision insurance
