Tropicana Animal Hospital - Las Vegas, NV

posted 2 months ago

Full-time - Entry Level
Onsite - Las Vegas, NV
Professional, Scientific, and Technical Services

About the position

Tropicana Animal Hospital is seeking a full-time Veterinary Receptionist to join our fast-paced, 24/7 animal hospital. The role involves providing excellent customer service, assisting clients with check-in/out processes, and maintaining a clean environment. The ideal candidate will be bilingual in English and Spanish, possess strong phone etiquette, and have a passion for animal care.

Responsibilities

  • Greet customers and provide excellent customer service.
  • Assist clients with the check-in/out process.
  • Maintain cleanliness by disinfecting lobby and exam rooms.
  • File insurance claims and assist with medication requests.
  • Handle record transfers to specialty centers and charge clients out.
  • Manage lobby traffic and ensure a pleasant experience for guests.

Requirements

  • Bilingual in English and Spanish is a plus.
  • 1 year of veterinary experience required.
  • 2 years of customer service experience required.
  • Strong phone etiquette and communication skills.

Nice-to-haves

  • Experience in a fast-paced environment.
  • Ability to work flexible hours including weekends and holidays.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Paid time off
  • Employee discount
  • Flexible schedule
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