Veterinary Receptionist - Pasadena, MD

Lake Shore Pet Hospital • Pasadena, MD

392d

About The Position

The Veterinary Receptionist at Lake Shore Pet Hospital plays a crucial role in providing excellent customer service and support to pet owners while ensuring smooth operations at the front desk. This position offers a balanced work-life schedule with no night or holiday shifts, allowing employees to enjoy their personal lives while contributing to the well-being of pets and their owners.

Requirements

• High school diploma or equivalent.
• Previous experience in a veterinary or customer service role preferred.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Basic computer skills and familiarity with office software.

Nice To Haves

• Experience with veterinary software systems.
• Knowledge of animal care and veterinary terminology.

Responsibilities

• Greet and assist clients and their pets in a friendly and professional manner.
• Manage appointment scheduling and maintain the front desk operations.
• Handle client inquiries and provide information about services and products.
• Process payments and manage financial transactions accurately.
• Maintain accurate records and documentation for client and pet information.

Benefits

• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account
• 529 Savings Plan
• Tuition Support Program
• Referral bonus program
• Health Insurance (medical, dental, and vision)
• Supplemental insurance (accident, critical illness, hospital, short and long-term disability)
• Legal plan and life insurance for employees and dependents
• Sick Time / Paid Time Off
• Free/discounted lab work for employee pets
• Pet discounts on services and products
• Pet food discount program
• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• State license reimbursement
• VTNE exam fee reimbursement
• Continuing education allowance
• Uniform allowance
• Employee Assistance Program
• Employee discount program
• Six paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: No Education Listed