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Veterinary Receptionist

$37,440 - $41,600/Yr

The Pet Advocate - Tracy, CA

posted 2 months ago

Full-time - Entry Level
Onsite - Tracy, CA

About the position

The Veterinary Receptionist at The Pet Advocate plays a crucial role in providing excellent customer service and support in a fast-paced veterinary environment. This position is responsible for managing client interactions, scheduling appointments, and handling financial transactions, all while maintaining a professional demeanor and a passion for animal care.

Responsibilities

  • Provide exceptional customer service to clients and their pets.
  • Answer multi-line phones and manage incoming calls effectively.
  • Complete financial transactions accurately and efficiently.
  • Educate clients about services offered and assist with inquiries.
  • Schedule and manage appointments for veterinary services.
  • Maintain a professional attitude and appearance at all times.
  • Work collaboratively with the veterinary team to ensure smooth operations.

Requirements

  • At least 1 year of experience in a small animal practice is required.
  • 1 year of customer service experience is required.
  • Basic computer literacy, including word processing and data entry skills.

Nice-to-haves

  • Experience in a veterinary setting is preferred but not mandatory.

Benefits

  • 401(k)
  • Employee discount
  • Health insurance
  • Paid time off
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