Veterinary Receptionist

$33,280 - $35,360/Yr

Trail Pet Hospital - Dallas, TX

Full-time - Entry Level

Dallas, TX

Professional, Scientific, and Technical Services

About the position

The Veterinary Receptionist at Trail Pet Hospitals serves as a Client Specialist, primarily responsible for providing exceptional care to human clients while managing multiple patients in a fast-paced environment. The role requires strong interpersonal skills to interact with clients, veterinarians, and animal care specialists, ensuring a smooth and efficient experience for all visitors to the clinic.

Responsibilities

• Greeting clients when entering the building.
• Moving patients from the lobby to exam rooms or kennels.
• Answering phones and text messages in a timely manner.
• Managing the appointment book and walk-in queue.
• Forward booking appointments.
• Maintaining thorough knowledge of practice management and telecommunication systems.
• Providing other facets of client experience care as they arise.
• Being cross-trained in basic animal handling and technical work.
• Being cross-trained in the use and care of diagnostic equipment.
• Keeping the clinic in a clean and orderly state.
• Performing additional duties as may be assigned.

Requirements

• 1 year of cash handling experience.
• 1 year of computer operation experience.
• 1 year of customer service experience.
• 1 year of animal care experience.
• Ability to relocate to Dallas, TX 75248 before starting work.

Nice-to-haves

• Detail-oriented with a strong dedication to safety and patient care.
• Ability to work in a fast-paced, innovative, and flexible environment.

Benefits

• 401(k)
• 401(k) matching
• Continuing education credits
• Employee discount
• Flexible schedule
• Paid time off
• Uniform allowance