Veterinary Receptionist
$29,120 - $35,360/Yr
Town N Country Animal Hospital - Burlington, NC
posted about 1 month ago
Full-time - Entry Level
Onsite - Burlington, NC
Ambulatory Health Care Services
About the position
The Veterinary Receptionist at Town 'N' Country Animal Hospital plays a crucial role in providing excellent customer service and support to clients and patients. This position requires strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment. The receptionist is the first point of contact for clients and is responsible for maintaining the practice's reputation in the community.
Responsibilities
- Managing multiple phone lines
- Managing the practice email
- Maintaining medical records
- Client education
- Booking appointments
- Greeting clients
- Processing payments
- Relaying call backs to medical personnel and providing technical assistance to staff
- Ensuring that the reception area is clean and comfortable for clients
Requirements
- Medical scheduling or veterinary experience is required
- Proficiency in Microsoft Office and familiarity with software such as Cornerstone and JotForms
- Strong communication skills
- Good time management skills
- Ability to work without supervision
- Attention to detail
- Excellent written and verbal presentation skills
- Self-motivation and a strong work ethic
Nice-to-haves
- Familiarity with Gmail
- Experience in client services
Benefits
- 401(k)
- Dental insurance
- Paid time off
- Vision insurance
