Veterinary Receptionist

About the position

The Veterinary Receptionist at Woodsdale Animal Hospital is responsible for providing exceptional customer service to clients and their pets, serving as the first point of contact in a busy veterinary practice. This role requires a friendly demeanor, strong organizational skills, and the ability to manage a fast-paced work environment while ensuring a positive experience for all visitors. The receptionist will handle various administrative tasks, including scheduling appointments, processing payments, and maintaining communication with clients.

Responsibilities

• Greet clients in a professional, friendly manner.
• Schedule and prepare for appointments.
• Answer and route phone calls using a multi-line phone system.
• Process payments and handle cash transactions.
• Perform data entry and maintain accurate records.
• Provide stellar customer service to clients and their pets.

Requirements

• High school diploma or equivalent (preferred).
• 1 year of customer service experience (preferred).
• 2 years of veterinary experience (preferred).
• Strong communication skills.
• Excellent organizational skills.
• Ability to work both independently and as part of a team.

Nice-to-haves

• Experience in a veterinary setting.
• Familiarity with multi-line phone systems.

Benefits

• Competitive wages
• Paid Time Off for full-time employees
• Paid holidays for full-time employees
• Matching retirement plan
• Veterinary services at a discount
• On-the-job training