Veterinary Technician - Outpatient (Room Technician)

About the position

The Veterinary Technician - Outpatient (Room Technician) position at North Penn Animal Hospital is designed to assist veterinarians and the Veterinary Technician Manager in providing high-quality care to outpatient clients and patients. This role encompasses a variety of clinical and administrative responsibilities, requiring a solid understanding of veterinary practices and effective client communication. The technician plays a crucial role in enhancing the efficiency of veterinary services by managing technical tasks and ensuring compliance with health regulations.

Responsibilities

• Uphold and exemplify the NPAH mission statement at all times.
• Deliver friendly, high-quality care to outpatient clients and patients.
• Obtain and accurately record patient histories during outpatient visits.
• Perform routine laboratory tests and procedures such as hematology, urinalysis, and serology to assist with diagnoses.
• Administer medications, vaccines, and treatments as prescribed by veterinarians.
• Educate clients on preventive healthcare, including vaccinations, flea and heartworm prevention, nutrition, and wellness care.
• Provide client education on dental cleanings, senior wellness, spay/neuter, and other relevant services to encourage preventive health measures.
• Prepare and set up rooms for outpatient appointments, ensuring equipment is clean, sterilized, and well-stocked.
• Communicate effectively with clients, addressing questions about pet health and product use, and offering resources for ongoing care.
• Maintain inventory of pharmaceuticals, equipment, and supplies in the outpatient area.
• Maintain compliance with relevant federal and state animal health regulations, including OSHA and DEA guidelines.
• Report any regulatory concerns to the Practice Manager.
• Perform other duties as assigned.

Requirements

• Strong organizational, verbal, and written communication skills.
• Knowledge of hospital procedures, client communication practices, and veterinary terminology.
• Understanding of outpatient procedures, from patient intake to discharge.
• Proficient in veterinary pharmaceutical knowledge, including drug applications and patient care.
• Ability to work both independently and collaboratively, following directions and adapting to team needs.
• Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition and grammar.
• Ability to work independently on assigned tasks as well as to accept direction on given assignments and to work well on a team.
• Critical Thinking - understanding logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Benefits

• Competitive hourly wage of $17 - $19
• Flexible work hours with part-time and full-time options