Vice President, Client Experience

$119,000 - $155,000/Yr

Weber Shandwick - Washington, DC

Full-time - Senior

Washington, DC

Professional, Scientific, and Technical Services

About the position

The Vice President of Client Experience at Weber Shandwick will play a pivotal role in managing client engagements across corporate and public sectors, particularly within the Public Affairs teams. This position is based in Washington, D.C., and involves leading strategic communications efforts, shaping messaging, and providing counsel to senior-level clients. The ideal candidate will have a strong background in public affairs, media relations, and integrated communications, with a focus on delivering impactful results for clients.

Responsibilities

• Serve as a primary client contact responsible for strategic counsel, management of account deliverables and deadlines.
• Design and implement public affairs and issue advocacy campaigns on behalf of corporate, coalition and trade association clients, including in highly-regulated industries.
• Manage cross-functional teams, providing direction and guidance to ensure we deliver our best work and exceed client expectations.
• Create opportunities for team members to learn and grow - promoting and retaining a collaborative, inclusive work environment conducive to success.
• Provide oversight of budget, multi-agency and vendor contracting, timelines and reporting.

Requirements

• Bachelor's Degree
• 10+ years related professional experience
• Integrated communications and political/legislative experience
• Significant media relations experience and contacts
• Work History in a Public Affairs/Public Relations Agency
• Experience managing significant client programs, cross-functional teams and integrated campaigns
• Experience working on Capitol Hill
• Fluent in national, business, and political media, as well as digital strategy and social media
• Ability to work in, motivate, and mobilize fast-paced, highly collaborative, multi-disciplinary teams
• Effective oral and written communication skills
• Resilient mindset, deep curiosity, and a healthy sense of humor.

Nice-to-haves

• Proactive self-starter and problem solver with meticulous attention to detail
• Can turn ideas into workable plans, while anticipating client and team needs.

Benefits

• Medical
• Dental
• Vision
• 401k (with employer match)
• Tuition Reimbursement
• Juice Money - $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul
• MyDays - Flexible holiday schedules
• Short-Term Disability
• Paid Employee Family Leave
• Family Building Benefit